Partial refund from the app

To make a partial refund from the app:

  1. Sign in to the app as an administrator.
  2. Tap on the transactions list and select the invoice from the list of transactions, for which you wish to make a partial refund. Screenshot_2018-12-13_at_13.00.20.png
  3. Tap on the invoice to see transaction details.
  4. In the transaction details window, scroll down to the bottom of the page and tap on the REFUND button. Screenshot_2018-12-13_at_13.08.50.png
  5. Choose between a partial or a full refund.Screenshot_2018-12-13_at_13.13.33.png
  6. Tap on the PARTIAL REFUND button and select items from the Refundable list. Those items will appear on the To refund list. Optionally, type in the refund reason. Screenshot_2018-12-13_at_13.21.18.png
  7. Tap on the REFUND in the upper right corner to confirm the refund.
  8. A partial refund invoice is created and visible in the transactions list. Tap on it for details.Screenshot_2018-12-13_at_13.27.06.png
Have more questions? Submit a request


Powered by Zendesk